Logo
Submit a request Sign in

General FAQs

  • What is Pilgrimage?
  • Where is the Park at Harlinsdale Farm?
  • How do I know who is playing and when?
  • Is there camping on-site?
  • Will there be a place for mothers to nurse or change diapers?
  • Will there be any on-site lockers or storage?
See all 18 articles

Tickets and Wristbands

  • Who can help me with a ticketing question?
  • What is the difference between Tier 1, Tier 2 and Tier 3?
  • How do I update my shipping address?
  • How do I cancel my order or get a refund?
  • What type of ID is accepted for Will Call?
  • Can someone else pick up my passes at Will Call?

Directions & Parking

  • I need directions on how to get to the festival
  • Can I park my RV/camper on-site?

On-Site Rules & Policies

  • What’s NOT allowed at the festival?
  • What’s allowed at the festival?
  • Smoking Policy
  • Alcohol policy
  • Am I allowed to bring a water bottle?
  • Additional rules

Accessibility & Medical

  • Viewing Areas for Patrons with Disabilities
  • Are there handicap accessible viewing areas?
  • How do I submit an ADA Accommodation request?
  • Service Animals
  • Medication
  • Access Lanes
See all 8 articles

Press

  • How do I request a media pass?

Sponsorships

  • How do I become a Sponsor?

Vendors

  • How do I become a food vendor at Pilgrimage?
  • How do I become a craft vendor at Pilgrimage?

Volunteers

  • How do I Volunteer at Pilgrimage?

COVID-19 Protocols

  • I haven't been feeling well or may have been exposed to COVID-19. Should I attend?
Powered by Zendesk